Job Description

• Manages localization projects from beginning to end, working closely with language specialists, localization engineers, account managers and external vendors
• Interprets and provides guidance and instruction to internal and external production panel/linguists internationally in addition to onboarding perspective freelance / in-house translations
• Managing a team of Production executives and Quality Assurance Analysts
• Planning of projects – Planning – Execution – Monitoring – QA – Conclusion
• Evaluate incoming projects to determine the resources required to complete the project and assign as appropriate in order to maximize profit margin
• Monitoring the Quality assurance of each project and ensuring deliverables are as per the client requirements.
• Identifies and solves localization issues or disagreements, whether system or product, identifies causes and performs corrective/preventative action
• Liaising with salesperson- Account managers constantly of every project for regular updates
• Assist in the recruitment, evaluation and ongoing testing of global resources.
• Maintaining the Database of all the projects being completed at production end by archiving the documents and Database of all the in-house and Freelance linguists, interpreters, Notarizers, Transcriptionist, copywriters and Apostille services globally
• Continually expands knowledge and education in localization trends and news, keeping up to date through active participation in training opportunities
• Archive project materials in an organized fashion for future retrieval, which may include assigning metadata.
• Work closely with client facing team to develop project plans for upcoming projects that are in the pipeline.
• Continuously strive to improve workflows, find efficiencies, broaden services, and grow the business working closely with DTP analysts
• Manage large and complex projects, while coordinating with other internal teams
• Proactive and effective communication with internal and external stakeholders, at all levels
• Implementing our ISO-accredited quality control procedures and resolving client complaints if they arise.
• Implementing and using the latest translation technologies as well as internal / client specific IT systems to increase productivity and ensure high-quality service

Job Specifications:

• Bachelor's Degree
• Minimum of 1 year of experience directly related to project management
• Excellent verbal and written English communication skills an absolute must - this will be tested in the interview
• Excellent presentation/communication skills, with the ability to clearly present the localization life-cycle to clients
• Ability to work independently and meet deadlines under pressure
• PowerPoint skills a big plus