National University of Science and Technology (NUST)


Cloud Support Engineer Arpatech Advance Research Projects and Technologies Pvt Ltd More jobs from this company	Email this job

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Job Title:		Cloud Support Engineer
Category:		Software Development
Total Positions:		3
Job Location:		Karachi
Gender:		Male
Minimum Education:		Bachelors
Degree Title:		BS (CS)
Career Level:		Experienced Professional
Minimum Experience:		2 Years
Salary Range:		PKR 0 to 0 per Month
Apply By:		Jun 23, 2019

Job Description:

Level I

Basic Installation and Set-Up

• SharePoint Online:

• Permissions and user groups

• Configuration of external users

• Skype for Business Online:

• Installation and creating contacts

• Microsoft Office 365 ProPlus:

• Installation and setup assistance

• Dynamics:

• Reporting

Triage & Troubleshooting

• Basic Issue Triage

• Subscription, Authentication and login issues

• Platform Outages

Basic Application Support – example: spamming/phishing emails in Exchange

Level II

Installation and Set-Up

• Dynamics:

Data Migration

• Exchange:

Mailbox Migration

• Initial Recipient/Auto-Discover Configuration

• SharePoint

• Permissions & External User Config

Configuration

• Configuration issues

Triage & Troubleshooting

• Advanced Subscription, Authentication & Login Issues

• Product Activation Issues

• Performance Issues

• Advanced Application Support

Level III

Installation and Set-Up

Azure

Resource Provisioning, Set-up & deployment

Exchange:

• Mailbox Migration

Advanced Auto-Discover Configuration

SharePoint

Permissions & External User Config

Dynamics

Integration into other MSFT products

Client installation & Configuration

Configuration

Advanced Configuration:

• Single-Sign On

• AD Synchronization

• Two-Factor Authentication

• Azure

Triage & Troubleshooting

• Load Balancing/Networking Issues

• Advanced Service & Platform Performance Issues

• Mobility Access issues

English must be excellent.

Required Skills:

CRM,Azure,Cloud,Dynamics

Company Information

Company Name: Arpatech Advance Research Projects and Technologies Pvt Ltd
Company Description:
pArpatech is a boutique technology services company delivering business solutions to its global customers. Arpatech delivers a broad portfolio of information technology and business process outsourcing services to clients in the financial services, healthcare, communications, energy, transportation, and consumer and retail industries. Offering customized and cutting edge technology solutions, innovation and value, Arpatech partners with its customers to solve their technology problems and help them adapt quickly to a constantly changing economic and technological landscape. When in-house resources are limited, and affordable and effective technology solutions are needed, outsourcing your projects to experienced software engineer experts is the solution. We are your one-stop-shop for all your technology requirements. We are much more than a technology services provider, we are a long term partner for your growing business. We guarantee that your project will be delivered on time, on budget and within your specifications. Our worldwide knowledge base and subject matter expertise, established track record and the capability to act as solution providers can give you a truly cost-effective solution that not only meets, but exceeds your demands. Arpatech is a small innovative technology company that has developed expert knowledge in the following areas of IT: - Software R&D - IT Consulting - ERP (Enterprise Resource Planning) Development - Application Development and Management - Applications Integration - Network Management Outsourcing/p