UK Based Logistic Company is seeking a dynamic and detail-oriented Business & Logistics Coordinator to join our remote team from Pakistan. The successful candidate will play a key role in managing client sales inquiries, understanding product shipping needs, and coordinating with freight forwarding and warehousing teams in China. This position requires excellent communication and coordination skills to ensure efficient end-to-end delivery of goods from origin to our 3PL warehouse in the UK.

1. Manage and Respond to Client Sales Inquiries

• Handle inbound sales queries via email, phone calls, or CRM system.
• Understand client needs regarding products, timelines, and delivery requirements.
• Provide timely and professional responses to ensure client satisfaction.

2. Understand and Confirm Product Shipping & Storage Requirements

• Review and confirm the specifications of goods including dimensions, packaging, and handling needs.
• Assess storage and delivery instructions to ensure appropriate coordination with warehouse teams.

3. Coordinate with Freight Forwarders and Warehousing Teams in China

• Liaise daily with logistics partners in China to manage shipments and consolidations.
• Schedule dispatches and align shipment timelines with UK warehousing intake.
• Resolve communication gaps or misalignments proactively.

4. Handle Import Documentation and Customs Clearance

• Prepare, verify, and manage commercial invoices, packing lists, and other import-related documents.
• Coordinate with freight agents to ensure customs documentation complies with regulations.
• Monitor clearance processes to prevent delays.

5. Ensure On-Time Delivery to UK-based 3PL Warehouse

• Track shipments from origin to destination.
• Coordinate last-mile delivery logistics to ensure timely arrival at the UK 3PL warehouse.
• Take preventive actions to avoid disruptions in the supply chain.

6. Maintain Accurate Shipment Records and Documentation

• Log and update shipment statuses in internal systems or trackers.
• Maintain up-to-date records for reporting, audits, and client reference.
• Ensure all correspondence and documents are archived properly.

7. Provide Regular Shipment Updates to Clients

• Share timely updates with clients on their order status, including ETAs, tracking, and delays.
• Act as a single point of contact for client concerns and resolution.

8. Collaborate with UK 3PL Warehouse Team for Goods Intake

• Coordinate with the UK 3PL team to plan and manage receipt of goods.
• Ensure products are correctly labeled, documented, and logged into the inventory system.
• Facilitate smooth transition from logistics to warehousing.

Qualifications & Experience

• Bachelor’s degree in Supply Chain Management, Business Administration, Logistics, or a related field
• 1 to 3 years of relevant experience in logistics coordination, international shipping, freight forwarding, or sales support
• Understanding of international trade practices, incoterms, and customs clearance
• Experience working with China–Pakistan or China–UK trade is highly desirable
• Skills & Competencies
• Strong organizational and coordination skills
• Ability to work independently in a remote setting and manage multiple tasks
• Proficiency in MS Excel and Google Sheets
• Familiarity with ERP or CRM systems
• Problem-solving mindset with attention to detail
• Communication & Work Style Requirements
• Time zone flexibility to work according to UK business hours
• Clear, professional English communication skills
• British or neutral accent preferred for effective interaction with UK-based clients and logistics partners

Disclaimer:

• MicroMerger reserves the right to reject any or all applications or change the number of positions at any stage without assigning any reason or as per requirements.
• Any Candidate/Applicant who attempts to or influences the recruitment process or the Selection Panel by any means shall be disqualified immediately.
• MicroMerger will not consider applicants not fulfilling the requirements/criteria mentioned above.
• Incomplete applications will not be entertained.
• MicroMerger reserves the right to cancel the whole hiring process at any stage without mentioning any reason.
• Only shortlisted candidates will be invited for tests and/or interviews via call or Email.
• MicroMerger provides equal opportunity to all qualified Male & female candidates. Females are encouraged to apply.
• All jobs are of visual nature. Visually impaired applicants cannot be entertained.
• Recruitment will be made on a contract basis, extendable based on rising needs
• By applying to this position, you agree to the use of your CV for MicroMerge's internal Application Tracking System.
• Shortlisted candidates will have to bring their CVs, attested copies of CNIC, certificates, experience certificates, and educational qualifications at the time of the interview
• No TA/DA or any expense would be admissible during the whole hiring process including interviews, tests, etc